Refund policy
NUTRAFOL
Website: https://nutrafoldiscountcode.online
Address: 1718 Commerce St, Grenada, MS 38901
This Refund Policy outlines the terms under which refunds, returns, or replacements may be issued for purchases made through our website.
By placing an order on our Site, you agree to the terms described below.
Order Cancellations
Orders may be canceled within 24 hours of purchase as long as they have not already been processed or shipped.
Once an order has been processed or shipped, it cannot be canceled.
Returns
We accept returns under the following conditions:
- The item must be unused and in its original condition
- The return request must be made within 14–30 days of delivery (you can choose your preferred window)
- Proof of purchase is required
Certain items may not be eligible for return, including:
- Opened or used products
- Sale or clearance items (if applicable)
- Items marked as “final sale”
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days (processing times may vary depending on your bank or payment provider).
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item sent).
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (processing may take time)
- Contact your bank
- If you still have not received your refund, contact us at the email below
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us first before sending the item back.
Return Shipping
Customers are responsible for return shipping costs unless the item received is incorrect or defective.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and order details so we can resolve the issue promptly.
Contact Us
For any refund or return questions, contact us:
NUTRAFOL
Website: https://nutrafoldiscountcode.online
Address: 1718 Commerce St, Grenada, MS 38901
Email: (add your support email here)